Welcome to Agrijo, a platform(www.agrijo.com) dedicated to farmers and agriculture enthusiasts. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, and safeguard your information when you interact with our website.
Who We Are
Our website address is www.agrijo.com. Agrijo is a platform designed to empower farmers and agriculture enthusiasts through community interactions, commerce, and knowledge-sharing.
For privacy-related concerns, you can contact us at [email protected].
What Personal Data We Collect and Why We Collect It
Account and Profile Information
- Data Collected: Name, email address, phone number, billing and shipping address, profile photo, and any optional details you choose to provide (e.g., farm details, business details).
- Purpose: To personalize your experience, manage your account, and facilitate interactions and transactions.
Comments and Community Interactions
- Data Collected: Comments you leave, your IP address, and browser user agent.
- Purpose: To enable community engagement and detect spam.
- Additional Note: Profile pictures linked to comments may be visible publicly.
Media Uploads
- Data Collected: Images or media files you upload.
- Purpose: To allow sharing of content on the platform.
- Recommendation: Avoid uploading files with embedded location data (EXIF GPS).
Cookies
- Data Collected: Cookies for session management, login information, and shopping cart details.
- Purpose: To provide a seamless user experience, such as remembering login details and keeping track of your cart.
Transactions and Commerce
- Data Collected: Name, email address, billing/shipping address, phone number, and payment details.
- Purpose: To process transactions, prevent fraud, and fulfill orders.
Analytics
- Data Collected: Anonymous browsing behavior, device information, and IP addresses.
- Purpose: To improve website performance and understand user preferences.
Who We Share Your Data With
We may share your data with the following third-party providers to ensure the smooth functioning of our platform:
- Payment Gateways: To process payments securely.
- Shipping Providers: To facilitate order delivery.
- Analytics Providers: To track and improve website performance.
- Cloud and Hosting Services: To ensure the availability of the website.
We ensure all third-party providers adhere to strict data protection standards.
How Long We Retain Your Data
- Comments: Retained indefinitely for moderation and community integrity.
- Account Information: Retained as long as your account is active or as required for legal and tax purposes.
- Transaction Data: Retained for up to 1 year for tax and accounting purposes.
What Rights You Have Over Your Data
As a user, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of any inaccuracies in your personal data.
- Deletion: Request deletion of your data. See the section below for account deletion instructions.
- Opt-Out: Opt out of marketing communications or analytics tracking.
To exercise these rights, please contact us at [email protected].
How to Delete Your Account
If you wish to delete your account, please send an email with the subject line “Agrijo – Account Deletion Request” to [email protected]. Include the following details:
- Your name
- Registered email address
- Any other identifying information
We will process your request within 14 business days.
How We Protect Your Data
We implement the following measures to safeguard your information:
- Encryption of sensitive data during transmission.
- Regular security audits and updates.
- Two-factor authentication for account access.
- Staff training on data protection and privacy.
What Data Breach Procedures We Have in Place
In the event of a data breach, we will:
- Notify affected users within 72 hours.
- Investigate and mitigate the breach.
- Report to relevant authorities as required.
Where Your Data Is Stored
All user data, including personal information, transactional details, and community interactions, is securely stored in various data centers. These data centers are located in multiple geographic locations to ensure high availability, reliability, and security.
We use industry-standard encryption and security measures to protect your data during storage and transmission. Our data centers comply with relevant data protection laws and regulations, including GDPR and other applicable standards.
If you have any concerns about the location or security of your data, please contact us at [email protected].
Additional Information
Third-Party Services
We may receive data from third-party integrations such as social media platforms, payment gateways, and analytics providers. These services are subject to their privacy policies.
Telemetry Data
We collect non-identifiable telemetry data to improve platform features and user experience.
Automated Decision-Making and Profiling
We may use automated systems to recommend content, products, or services. However, users can opt out of such profiling by contacting [email protected].
Contact Information
For privacy-specific concerns, reach out to our Data Protection Officer at:
Email: [email protected]
This Privacy Policy may be updated periodically. Please check back for the latest version.